Casualty Claims Handler

Casualty Claims Handler
Location: Glasgow
Job Type: Full-Time
Salary: up to 38k DOE

Pertemps are currently supporting a key client who are looking for a detail-oriented Claims Handler with experience in casualty claims to join their growing team. This role is ideal for individuals passionate about delivering high-quality claims services while working in a dynamic and supportive environment. It is essential that you have experience dealing with casualty claims, ideally within commercial. 

Key Responsibilities:

• Manage a portfolio of casualty claims, including Employer’s Liability, Product Liability, and some motor claims.
• Assess claims accurately, evaluating liability and quantum up to £25,000.
• Ensure claims investigations are thorough, fair, and compliant with industry regulations.
• Communicate effectively with policyholders, brokers, and internal teams.
• Identify and address customer complaints efficiently, escalating where necessary.
• Negotiate claim settlements to ensure timely and fair resolutions.
• Participate in audits and follow specific account requirements.

Key Skills & Experience:

• Previous experience in claims handling is essential.
• Knowledge of casualty claims is highly desirable.
• Strong customer service skills with excellent verbal and written communication.
• Experience in a commercial insurance claims environment is advantageous.
• Proficiency in Microsoft Office and the ability to learn new IT systems quickly.

Benefits:

• Competitive salary with a pension scheme.
• Annual leave entitlement with the option to purchase additional days.
• Hybrid working options for a better work-life balance.
• Private medical cover and life assurance.
• Employee share purchase plans and discretionary bonus scheme.
• Professional development opportunities and learning programs.
• Access to employee assistance programs and wellbeing support.

If you are a skilled Claims Handler looking for an opportunity to advance your career in a reputable and supportive environment, apply today!
 
Please contact Codie Smith at Pertemps for more information. 
Pertemps acts as both an employment business and an employment agency.