Benefits Officer

Benefits Officer - West Midlands
Contract: 3 to 6 months (ongoing)
Hourly Rate: £20.47 per hour (umbrella)
Location: West Midlands

Role Overview:
Join as a Benefits Officer to impact lives through efficient benefits administration of council tax reduction, housing benefit, and free school meals in a supportive environment.

Key Responsibilities:
1. Provide high-quality, customer-focused service.
2. Improve benefits administration processes.
3. Maintain knowledge of entitlement conditions and best practices.
4. Process applications and manage changes.
5. Identify and refer potential fraud cases.
6. Ensure documentation accuracy.
7. Stay updated with relevant legislation.

Skills and Experience Required:
1. Proficient in complex claims handling.
2. Current experience with benefit processing systems.
3. Experience in customer-facing roles.
4. Desirable: Institute of Revenues, Rating and Valuation Technician qualification.

Why Apply?
Perfect for those passionate about public service and detail-oriented. Work in a supportive team, enjoy a competitive rate, and expand your knowledge and skills.

If skilled and experienced, apply now to make a difference!