Anti-Social Behaviour Case Manager

Anti-Social Behaviour Case Manager
Location: South West England
Contract Duration: 3 to 6 months, ongoing
Rate: £27.44 per hour (umbrella)

Are you passionate about making a tangible difference in communities? This role offers the chance to utilise your expertise in managing anti-social behaviour (ASB) cases, ensuring a safer and more harmonious environment for all residents.

Key Responsibilities:

- Case Management: Oversee ASB cases, adhering to established processes, procedures, and legal frameworks. Lead investigations, support complainants, and take decisive action to resolve issues.
- Hate Crime and Domestic Abuse: Serve as the lead officer for hate crime and domestic abuse cases. Provide essential support to victims, collaborate with other agencies, and ensure comprehensive protection and guidance.
- Training and Coaching: Deliver training on ASB legislation and strategies to various stakeholders, including tenancy and estates teams, community groups, and external professionals.
- Bespoke Tenant Services: Use discretion to tailor services to individual tenant needs, enhancing overall satisfaction.
- Court Representation: Prepare and review witness statements, act as a professional witness, and represent the organisation in court proceedings and evictions.
- Collaborative Efforts: Build strong relationships with external partners, such as local policing teams, to effectively tackle ASB and support both victims and perpetrators.

Essential Requirements:

- Sector Experience: Previous experience in a council or housing association setting is crucial.
- Team Leadership: Proven ability to manage a team of ASB Officers.
- ASB Management: At least two years of experience in managing and resolving ASB within a local authority or similar environment.
- Legal Knowledge: Familiarity with court processes and relevant legislation related to ASB and tenancy cases.

This role is ideal for a dedicated professional looking to leverage their skills in a dynamic and impactful setting. Candidates who meet the criteria will be contacted via phone or email for further discussions.

Note: All applications are monitored, and shortlisted candidates will be contacted promptly.