Service Desk Analyst

Network IT is currently recruiting for a Service Desk Analyst to join our client on a 6 - month initial contract, which is Inside IR35. Based in Norwich you will be expected to work On-Site 5 days per week.
 
You will be reporting to the IM&T Service Desk Specialist/Team Manager. You will provide ‘first line’ technical support to the Trusts IT users, located across all sites:

Role: Service Desk Analyst
Status: Inside IR35
Rate: £15.33 per hour (Band 5)
Duration: 6 months with potential extensions
Location: Norwich (On-Site)
Start Date: ASAP

Essential Skillset:

• Diploma Certificate in IT or equivalent knowledge/ experience.
• Minimum 2 years in IT support experience.
• Intermediate working knowledge of MS Windows
• Intermediate working knowledge of Windows Server and Active Directory.
• Intermediate working knowledge of PC architecture
• Intermediate Knowledge of backup software, and remote access software applications.
• Ability to travel between sites (full driving licence/owncar)