Social & Community Manager (6 month FTC)
804103020
£50,000 - £55,000 Per Annum
Full Time
Permanent
London, Greater London
Marketing Digital And Creative
Posted 7 hours ago
Expires In 29 Days
Job Description
- Creating a community support for the business, ensuring tone, messaging and responses resonate authentically
- Be the voice of the business on all social & community platforms (primarily Instagram, Facebook, and TikTok), engaging with both English & German-speaking audiences
- Respond to all comments, DMs & virtual queries with empathy, speed and good hummor
- Monitor sentiment, insights & flag trending topics/ potential risks
- Track & share all community feedback inline with business performance metrics
- Review & translate content, ensuring tone & cultural references are correct & engaging.
- Collaborate with wider teams (Marketing and Creative teams) to engage within the community
- Fluent German & English.
- Experience creating, supporting & growing an authentic online communities
- You are culturally aware and know how to build trust and engagement with an audience
- Create warm & engaging communication
- You thrive in a fast-moving, collaborative environment & love trying new things digitally
- Experienced in creating an exciting brand experiences
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