Operations Administrator

New season, new opportunities!

Our client, a well-established fire protection service company, is on the hunt for two Operations Administrators to join their growing team in Horsham. If you're super organised, love helping people, and enjoy a fast-paced environment, this could be just what you're looking for!

What's in it for you?

• Starting salary of £26,000, increasing to £27,332.80 after six months.
• Monday to Friday, 8:30am - 5pm
• 20 days holiday + bank holidays, increasing to 25 with service-plus your birthday off.
• Free onsite parking & accessible transport links
• Annual performance bonus
• Employee Assistance Programme

The Role:

• Taking incoming calls and booking in repairs and installations.
• Providing engineers with everything they need-job sheets, timesheets, and a smooth schedule.
• Keeping clients in the loop with regular updates.
• Updating client contracts and details on the CRM.
• Raising purchase orders for subcontractors.
• Working closely with the scheduling team to keep things running like clockwork.
• Managing job progress to ensure deadlines are met.

The Person:

• Strong admin experience (a must!).
• A natural people-person with top-tier customer service skills.
• Ability to build great relationships with clients.
• Experience scheduling engineers is desirable but not essential.

If you're a confident, organised, and customer-focused administrator looking for a new role, get in touch today to find out more about this great opportunity!