Head of Administration Services

Role: Head of Administration Services
Location: East Grinstead (own transport essential due to location)
Salary: £43,000 - £45,000 (DOE)
Hours: Monday to Friday, 9:00 am - 5:00 pm (37.5 hours per week)

Our client, a highly reputable name in the Private Medical Sector, is renowned for their exceptional services and commitment to both patients and employees. They offer a supportive and collaborative environment where your contributions will make a real difference.

What's in it for you:

• 31 days of annual leave, excluding bank holidays
• Private medical cover
• Company pension scheme
• Free onsite parking

If you're looking for a dynamic role in a progressive organisation that values its team members, this could be the perfect opportunity for you! Please note, this is a fully office based role with no hybrid working available.

The Role:
As the Head of Administration Services, you'll be a key member of the Senior Management Team, responsible for ensuring the efficient running of administration services, facilities, and IT management across the business. This is a hands-on and varied role with significant opportunities to make an impact.
Key Responsibilities:

Team Management

• Lead and manage a team of 7 administration professionals (onsite & remote).
• Oversee work schedules, ensuring workload demands and quality standards are consistently met.
• Identify areas for improvement and deliver relevant training as needed.
• Provide day-to-day support for queries and act as the main point of contact for the department.
• Actively contribute to team meetings, in-house training sessions, and Head of Department discussions.
• Manage the team budget and ensure successful delivery of goals.
• Review and refine operational processes to improve efficiency.
• Generate and present weekly/monthly departmental reports for Senior Management.

Facilities Management

• Oversee all aspects of building and facilities maintenance.
• Liaise with contractors and suppliers to on-board, renew, and review service agreements, ensuring the best value and service quality.
• Ensure equipment is maintained in line with compliance standards.

IT Management

• Oversee the implementation, maintenance, and performance of IT systems.
• Monitor software performance, identify inefficiencies, and recommend improvements.
• Manage the relationship with the external IT provider to ensure seamless operations.

The ideal candidate will have...

• A background in clinical/medical settings (or a similar environment).
• Proven experience managing people and multidisciplinary teams.
• Strong financial acumen, with experience in budgeting and financial analysis.
• Exceptional problem-solving skills and the ability to make decisions effectively.
• Excellent communication skills to liaise confidently with internal teams, senior management, external customers, suppliers, and contractors.
• Proficiency with IT systems and confidence working with new and evolving software.

If you're a motivated and organised professional looking to lead in a dynamic and rewarding environment, apply now to hear more about this fantastic opportunity!