Scanner Support Technician

Scanner Support Technician

📍 Milton Keynes
💰 £13.70 per hour
📅 Start Date: 30th April – June/July
🕒 Monday–Saturday | 08:00 – 17:00

Pertemps are proud to be recruiting on behalf of AQA for a hands‑on Scanner Support Technician to join their Product Assembly and Support (PAS) team. This is a fantastic opportunity for someone with strong technical aptitude, excellent attention to detail, and the ability to support bespoke, in‑house designed scanning equipment.

If you’re logical, reliable, and enjoy solving technical problems in a time‑critical environment, this role could be ideal.

⭐ About the Role As a Scanner Support Technician, you’ll work as part of a skilled technical team supporting AQA’s in‑house scanners within their busy scanning centre. You’ll provide operator support, complete servicing tasks, carry out basic repairs, and ensure the scanners are performing accurately and efficiently.
This role requires a strong team player who can deliver high‑quality work with accuracy, consistency, and excellent communication.

🔧 Key Responsibilities

• Provide user support to operators using AQA’s bespoke scanning equipment.
• Carry out routine servicing and maintenance on scanners.
• Perform basic repairs to equipment as required.
• Log faults, resolutions, and technical details accurately.
• Support the technical team in maintaining smooth and efficient scanning operations.

✔️ Expected Standards & Working Style

• Able to work independently without close supervision.
• Methodical, accurate, and detail‑focused.
• Strong communication and interpersonal skills.
• Logical thinker with good diagnostic ability.
• Reliable, punctual, and committed to maintaining quality.
• Cooperative team player, building strong relationships with internal users.
• Able to deliver work within time and quality expectations.

🧠 Person Specification Essential

• PC literate with strong understanding of Microsoft products (e.g., Windows 10).
• Previous experience working in a technical support team environment.
• Ability to accurately follow instructions.
• Confident verbal communicator.
• Logical diagnostic mindset.
• Strong work ethic, reliability, and punctuality.
• Willingness to work overtime and shifts when required.
• A supportive, collaborative team approach.

Desirable

• Experience supporting products that transport paper such as:
  • Scanners
  • Printers
  • Photocopiers

🎓 Why This Role Matters
The scanning process is time‑sensitive and critical to exam workflows. Your accuracy, technical support, and problem‑solving ability directly contribute to the smooth running of AQA’s exam processing operations.

📩 How to Apply
Send your CV to: aqa@pertemps.co.uk