Sampling Field Operations Manager

We are looking for a Sampling Field Operations Manager to join Thames Water on a permanent basis.

You will be efficiently and safely managing a diverse team of remotely based Water Quality technicians in the clean water business.
Providing a sampling service to Operations and key stakeholders. Ensuring Health & Safety obligations and team management responsibilities are met, along with monitoring and driving performance of the team through the active management process delivering from within the field.

What will you be doing as a Sampling Field Operations Manager?

• Line managing remotely based field and office staff. Directly managing reports regarding all facets of management: H&S, Performance, Training, Learning & Development.
• Delivery of Thames Water’s regulatory and operational sampling programmes, ensuring quantity and quality targets are achieved.
• Fulfil the role of Technical Manager regarding the Clean Water Quality Management System.
• Technical authors of Quality Manual and Sampling Procedures Manual.
• Managing day-to-day technical activities.
• Ensuring compliance with relevant DWI/ UKAS standards within their scope of activity.
• Operation of a calibration and QC regime.
• Competence Testing and training of new personnel. (WQTs and Coordinators)
• Managing the audit programme of field sampling activities.
• Ensuring correct and accurate record retention.
• Attending and contributing into Quality Management System management reviews.
• Liaising with stakeholders and customers to ensure service levels are achieved.
• Reviewing spends versus budget, identifying risks and seeking opportunities.

What should you bring to the role?

• Knowledge of clean water network processes would be beneficial.
• Knowledge or experience of QMS. (preferably ISO17025)
• Knowledge of regulatory compliance requirements and legislation.
• Awareness of WQ sampling programmes.
• IT literate. (Knowledge of Sample Manager)
• Working knowledge of Microsoft Office packages. Working knowledge of H&S requirements.
• Full UK driving license.

What’s in it for you?

• Offering a salary up to £46,565 per annum, depending on skills and experience.
• Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) 
• Car Allowance.
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.