Consumer Sales Consultant & Administrator

Consumer Sales Consultant & Administrator


We are representing a well-established manufacturer of high-quality cable management systems, known for delivering tailored solutions for prestigious projects, including luxury residences, iconic retail spaces, and modern office environments. 🏢✨ Quality, customer satisfaction, and brand reputation are at the core of everything we do.


This is an exciting opportunity to join a small, fast-paced business where you can truly make an impact. The role is office-based, and applicants should live locally, ideally within a 30-40 minute commute, to ensure job satisfaction and longevity in the position.


Key Details:

• Salary: £30,000+ (exact range confidential)
  
  
• Bonuses: Monthly bonus (10%) and quarterly profit share, adding approximately 15% to the base salary 💸
  
  
• Holiday: 25 days plus public holidays (5 days more than the statutory requirement) 🌴
  
  
• Parking: No on-site parking available
  
  

The Role:
This newly created position is an excellent opportunity for a candidate with the right skills and attitude to build a successful career in internal sales and marketing. You will support the small but highly-skilled sales team, manage customer relationships, raise quotes, and handle a variety of sales-related tasks. 📈


Key Responsibilities:

• Act as the first point of contact for customer enquiries, issues, or complaints 📞
  
  
• Create and follow up on quotes for consumers and small orders
  
  
• Track leads, quotes, and project statuses
  
  
• Investigate quality issues and organise returns or replacement parts (with team support)
  
  
• Support marketing projects and campaigns 🎯
  
  
• Maintain accurate records and ensure office procedures are followed
  
  
• Provide ad hoc sales admin support as required
  
  

Skills & Experience:

• 1-3 years of experience in specification sales, sales administration
  
  
• Formal training in sales and/or account management
  
  
• Experience raising sales quotes within the specification building products sector
  
  
• Polite, professional, and persuasive communication style
  
  
• Strong planning, organisational, and multitasking abilities
  
  
• High attention to detail and accuracy ✅
  
  
• Familiarity with sales order processing (SOP) and CRM systems (experience with Sage and Microsoft Office 365 preferred)
  
  

Additional Benefits:

• Pension and cycle-to-work schemes (post-probation)
  
  
• Clear career progression opportunities in a growing business 🚀
  
  

If you thrive in a dynamic, fast-paced environment and enjoy being a go-to person, this could be your perfect role!