Warehouse Supervisor

Warehouse Supervisor
Location: Aston Clinton, HP22 5WJ

Reporting to: Warehouse Team Manager


About the Role
We are looking for a proactive and hands-on Warehouse Supervisor to oversee shift operations and ensure efficiency, accuracy, and excellent customer service across all warehouse activities.


This is a key leadership role where you will lead, motivate, and support a team of operatives, acting as the first point of contact for operational issues. You’ll play an important role in maintaining a safe, productive environment while driving continuous improvement and supporting business growth.


Key Responsibilities
Operations & Performance

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  Oversee daily warehouse operations to maximise efficiency using the WMS

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  Monitor productivity and ensure alignment with operational targets

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  Plan workflows, staffing levels, space utilisation, and equipment layout

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  Pick, pack, and dispatch orders accurately in line with quality standards

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  Coordinate safe loading and unloading of vehicles

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  Maintain stock accuracy through effective receiving and picking processes

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  Support cycle counts, stock takes, stock transfers, and consolidation

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  Provide clear and accurate end-of-shift handovers

 

Leadership & Team Development

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  Lead, coach, and motivate team members to achieve performance targets

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  Train staff to resolve day-to-day operational challenges

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  Induct new and temporary employees effectively

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  Deliver KPI-based feedback and performance reviews

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  Support investigations and disciplinary processes (including note-taking)

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  Manage staffing levels, absence, and leave requests in line with policy

 

Continuous Improvement & Systems

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  Act as a super user of the WMS to drive operational efficiency

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  Identify inefficiencies and implement improvements

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  Collaborate with Team Managers to analyse performance and enhance productivity

 

Health, Safety & Compliance

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  Promote and enforce health and safety standards and legal compliance

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  Conduct pre-shift checks and “walk and talk” handovers

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  Ensure MHE checks are completed before use

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  Monitor equipment usage and ensure MHE is charged and maintained

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  Secure the warehouse at the end of each shift

 

Communication & Collaboration

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  Liaise with account managers and admin teams to resolve issues efficiently

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  Work collaboratively with other supervisors and managers

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  Maintain high housekeeping standards across the warehouse

 

Additional Duties

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  Carry out any other reasonable duties as required

 

Skills, Knowledge & Experience
Essential

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  Proven experience in a warehouse supervisory or team leadership role

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  Strong understanding of warehouse operations and procedures

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  Excellent leadership, communication, and interpersonal skills

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  Confident managing performance and delivering direct feedback

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  Strong problem-solving and decision-making abilities

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  Continuous improvement mindset

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  Good knowledge of warehouse health and safety regulations

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  Proficient in Microsoft Office and Warehouse Management Systems (WMS)

 

Qualifications

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  Valid MHE licences (Aisle Master, Counterbalance, PPT)

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  Experience managing MHE fleet and users (preferred)