Scheduling and Administrative Coordinator

Scheduling and Administrative Coordinator

Pertemps Milton Keynes branch is currently recruiting an organised and proactive Scheduling and Administrative Coordinator for our client. This is a temp-to-perm vacancy based in Milton Keynes.

 

The Role

The Scheduling and Administrative Coordinator will be responsible for managing and coordinating engineer appointments, ensuring efficient scheduling, and providing exceptional administrative support. This role requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

• Schedule: Monday – Friday, 08:30 – 17:30
• Position Type: Temp-to-perm
• Opportunities: Potential for progression and growth within the business
• Benefits: Free on-site parking

Responsibilities:

• Appointment Scheduling: Coordinate and manage appointments, ensuring all bookings are accurately recorded and confirmed.
• Calendar Management: Maintain and update calendars for multiple team members, ensuring no conflicts and optimising time management.
• Client Communication: Communicate with clients to confirm appointments, reschedule as necessary, and provide relevant information.
• Administrative Support: Assist with general administrative tasks such as data entry, filing, and maintaining records.
• System Utilisation: Use scheduling software and other tools to manage bookings and track appointment statuses.
• Problem-Solving: Address and resolve any scheduling conflicts or issues that arise promptly and efficiently.
• Reporting: Generate and maintain reports on scheduling activities and appointment metrics.

Skills and Qualifications:

• Organisational Skills: Strong ability to manage multiple schedules and prioritise tasks effectively.
• Communication Skills: Excellent verbal and written communication skills for interacting with clients and team members.
• Attention to Detail: High level of accuracy in recording and managing appointments.
• Technical Proficiency: Comfortable using scheduling software, Microsoft Office applications, and other relevant tools.
• Problem-Solving: Ability to quickly address and resolve scheduling conflicts or issues.
• Customer Service: Strong commitment to providing exceptional service to clients and team members.
• Previous Experience: Previous work experience within Customer Services, Administration, or a similar role.

Apply

You can apply online or alternatively by emailing your CV to Michelle.Williams@pertemps.co.uk.