Service Engineering

Service Engineer
Location: Bedfordshire (Field-based with travel)
Salary: £35,000 – £45,000+ (DOE)
Hours: Monday – Thursday: 08:00 – 17:00 (30 min lunch)
Friday: 08:00 – 13:00 (30 min lunch)
Overtime required when travelling to/from customer sites

The Opportunity
A growing and innovative engineering business is looking to recruit a Service Engineer to support an expanding customer base and increasingly bespoke machinery. This is a varied, hands-on role involving installation, commissioning, servicing, and technical support of advanced machinery both on-site and remotely.

Key Responsibilities

• Attend customer sites for installation, commissioning, servicing, and breakdown support
• Carry out fault finding, diagnostics, and repairs on mechanical and electrical systems
• Commission and modify software for machine and production line integration
• Provide remote diagnostics and technical support for customers
• Deliver customer training on installed equipment
• Respond to technical queries via phone and email
• Log and manage service, spares, and installation enquiries within internal systems
• Work closely with internal teams to ensure timely resolution of customer issues
• Support spare parts processes, including liaising with internal teams for quotations
• Complete documentation such as test plans and validation records
• Collaborate with engineering teams to resolve design or build-related issues

Skills & Experience
Essential

• Recognised qualification in Electrical, Electronic or Control Engineering (e.g. BTEC, HNC or equivalent)
• Strong mechanical and electrical engineering background
• Electrical certification for working with 3-phase systems
• Minimum 5 years’ experience servicing and fault finding on machinery
• Experience with PLC programming (e.g. Siemens and/or Allen Bradley – basic level)
• Strong problem-solving and diagnostic skills
• Proficient in Microsoft Office
• Ability to work effectively both independently and as part of a team

Desirable

• Degree in Electrical or related Engineering discipline
• Chartered status (or working towards it)
• Experience installing or commissioning industrial/packaging machinery
• Experience with full production line commissioning
• Knowledge of validation processes and documentation

Personal Attributes

• Excellent communication and customer-facing skills
• Self-motivated with a proactive approach
• Able to work under pressure and meet deadlines
• Willingness to travel within the UK and internationally
• Valid passport required

Additional Information
This is a dynamic, field-based role within a growing organisation, offering exposure to a wide range of engineering challenges and customer environments. Flexibility is key, as responsibilities may vary in line with business needs.

Interested? Please click apply.