TEMP Tenancy Administration Assistant

047110114

£22,500 Per Annum

Full Time

Temporary

Solihull, West Midlands

Administration

Posted 2 days ago

Expires In 27 Days

Job Description

Job Title: Temp Tenancy Administrator
Location: B37
Job Purpose:
Provide administrative support to the Tenancy Sustainment Team to ensure efficient housing services and timely letting of vacant properties.
Key Responsibilities:

Manage Caseload: Organize and prioritize daily tasks and housing applications.
Process Applications: Handle housing register applications and update changes in circumstances.
Maintain Records: Keep digital and manual information systems up to date.
Communication: Respond to customer inquiries via phone, email, and in-person professionally.
Property Listings: Coordinate advertising of vacant properties and manage related information.
End Tenancies: Process tenancy end scripts, handle voids, and manage late key returns.
Team Support: Provide administrative assistance to team members as needed.
General Admin: Organize printing materials, maintain email inboxes, and produce spreadsheets and newsletters.