Sales Administrator

We are very excited to be recruiting a Sales Administrator to work for a key business based in Cradley Heath.

In the future you can become a key player within the Export team and work in close coordination with management, Sales Managers in territories, Marketing Manager, and the administration teams in the UK. This is largely an office-based role, although you will spend time in meetings.

Job Duties:

• Grow and maintain existing customer and partner relationships through pro-active tele sales activity.
•  Manage quote creation, order processing and day-to-day customer requests.
•  Develop sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing technical information and explanations; preparing quotations.
•  Develop accounts by checking customer's buying history; suggesting related and new items; explaining technical features.
•  Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails (GDM process).
•  Cross sell products and services to existing customers.
•  The development and collation of all required weekly/monthly reporting, identifying issues and planned resolution.
•  To use CRM system accordingly.
•  Processing customer orders.
•  Resolving queries.
•  Producing and following up quotations.
•  Raising Credit notes, Debit Notes & Non-Charges.
•  Progressing customer's orders, liaising with dispatch department & carriers etc.
•  Assisting Credit Control on an as and when required basis.
•  Raising & Posting invoices.
•  Processing cash & credit card payments.

The successful candidate will have the following skills:

•  Previous experience in technical or construction related discipline an advantage along with a Technical "mindset".
•  Experience in sales and providing solutions based on customer needs.
•  Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organisational levels.
•  Excellent organisational skills.
•  Excellent problem-solving and negotiation skills.:
•  Excellent interpersonal and communication skills (written as well as verbal).
•  Proactive mindset to recognise direct and indirect opportunities for lead generation and sales.
•  A hunger for success - must be personally driven to drive business opportunities forward.
•  Self-motivated, individual contributor and team player.
•  Working knowledge of MS Office (specifically Excel, Word and Outlook) and CRM tools.
•  Able to learn & adapt in a growing environment.
•  Full clean UK driving license.

In return the company will provide

• Company events.
•  Company pension.
•  Discounted or free food.
•  Free parking.
•  Health & wellbeing programme.
•  On-site parking.
•  Bonus scheme